TERMS OF MEMBERSHIP
Article 1 (Members)
- Member” refers to any individual, corporation, or other organizationthat, having agreed to these Terms, applies for membership in the manner prescribed by the Company.
- “Member Information” refers to attribute information supplied by the Member to the Company together with transaction histories and any related data.
- These Terms apply to all Members and must be observed both at the time of registration and thereafter.
Article 2 (Registration)
- Membership eligibility
Customers who agree to these Terms and complete the prescribed application procedure shall obtain Member status once registration is completed. Registration must, in principle, be carried out by the Member personally (or, for corporations, by an authorized representative); registration by proxy is not permitted. Applications may be refused if the applicant’s membership was previously revoked or if the Company otherwise deems the applicant unsuitable.
- Entering Member Information
When registering, please read the guidance carefully and enter all required items accurately in the prescribed form. The use of special symbols, obsolete Chinese,, Roman numerals, etc. may be restricted and may be modified by the Company.
- Password management
(1) Passwords may be used only by the Member and must not be transferred or lent to any third party.
(2) Members are responsible for keeping their passwords confidential and should change them periodically.
(3) Any actions taken under a Member’s password shall be deemed to have been taken by the Member, and the Member shall bear full responsibility for any resulting obligations, including payments.
Article 3 (Changes to Registration Information)
- If any of the Member’s registered details (name, address, contact information, etc.) change, the Member must promptly notify the Company.
- The Company bears no liability for loss or damage arising from the Member’s failure to register such changes. Transactions already concluded on the basis of the prior information will be processed using that information.
Article 4 (Withdrawal)
If a Member wishes to withdraw, the Member must personally complete the prescribed withdrawal procedure. Membership expires once the procedure is completed.
Article 5 (Loss of Membership / Damages)
- The Company may revoke membership if the Member made false declarations in the application, defaults on payment obligations for mail-order purchases, or if any other reason arises that the Company deems makes the Member unsuitable.
- Should a Member engage in any of the following acts, the Member shall be liable for all damages incurred by the Company:
(1) Unauthorized use of a member ID or password.
(2) Interfering with the Company’s operations by unlawfully accessing its website, altering information, or transmitting harmful programs.
(3) Infringing the intellectual property rights of products handled by the Company.
(4) Any other act in breach of these Terms.
Article 6 (Handling of Member Information)
- In principle, the Company will not disclose Member Information to third parties without the Member’s prior consent. However, disclosure without consent is permitted when:
(1) required by law; or
(2) deemed necessary by the Company to protect its rights, interests, or reputation.
- Member Information is managed in accordance with the Company’s “Personal Information Protection Policy.” The Company may use such information to provide and improve services, promote service usage, and ensure sound and smooth operation of the services.
- The Company may send information (including advertisements) to Members by email newsletters or other means. Members who do not wish to receive such information may opt out following the prescribed method. Essential service notices cannot be discontinued.
Article 7 (Prohibited Acts)
When using the service, Members must not:
- Violate laws, these Terms, usage guidelines, or other regulations.
- Damage the rights, interests, or reputation of the Company or any third party.
- Act in a manner harmful to minors or contrary to public order and morals.
- Cause inconvenience or discomfort to other users or third parties.
- Provide false information.
- Send or post harmful computer programs or emails.
- Illegally access the Company’s servers or systems.
- Provide, transfer, or share passwords with third parties.
- Engage in any other act the Company deems inappropriate.
Article 8 (Service Interruption / Suspension)
- To maintain proper service operation, the Company may suspend all or part of the service without prior notice due to regular or emergency maintenance, system load, fire, power failure, third-party interference, or other unavoidable reasons.
- The Company bears no liability for damages arising from such suspension or interruption.
Article 9 (Service Modification / Discontinuation)
The Company may, at its sole discretion and without prior notice, modify or discontinue all or part of the service. The Company bears no liability for any disadvantage incurred by Members.
Article 10 (Disclaimer)
- The Company bears no liability for any interruption, delay, suspension, data loss, or unauthorized access arising from failures of communication lines, computers, etc.
- The Company does not warrant that content sent from its website, servers or domains is free of harmful programs.
- The Company bears no liability for damages arising from a Member’s breach of these Terms.
Article 11 (Amendment of the Terms)
The Company may revise these Terms or establish supplementary rules at its discretion. The revised Terms take effect when posted on the website designated by the Company, and Members must comply with them.
Article 12 (Governing Law / Jurisdiction)
- These Terms are governed by and construed under the laws of Japan; however, mandatory consumer-protection laws of the user’s country of residence shall prevail where applicable.
- Any dispute related to these Terms or the service shall be submitted to the exclusive jurisdiction of the Tokyo District Court in the first instance, unless consumer-protection laws mandate otherwise.
Article 13 (Import Duties, Taxes, and Customs Clearance Fees)
- When our products are shipped overseas, import duties, import consumption taxes (including value-added taxes such as VAT/GST), and other customs-related fees (collectively, the “Import Taxes, etc.”) may be incurred in the destination country.
- Unless otherwise stated, the Import Taxes, etc. shall be borne by the Customer. The Customer shall, in accordance with the laws and regulations of the destination country, pay such amounts to the carrier (e.g., DHL) at the time of delivery by credit card, or in advance via the online payment system designated by DHL.
- The amounts and calculation basis of the Import Taxes, etc. are determined by the laws and regulations of the destination country/region and factors such as product price, shipping charges, and insurance premiums. The Company cannot guarantee the amounts in advance.
- If the Customer refuses to pay the Import Taxes, etc., delivery delays, return of the product, or disposal may occur. In such cases, round-trip shipping costs, return fees, and any other losses or expenses incurred may be charged to the Customer.
- The Company shall not be liable for any damages, delays, or costs arising from the occurrence or payment of the Import Taxes, etc., or from customs clearance.
Special Provisions for Cross-Border E-Commerce
This service is available to customers both inside and outside Japan, and these Terms apply equally to cross-border transactions. Overseas access and orders are subject to the relevant country’s laws and international regulations; additional terms or notices may be issued as necessary. In international transactions, the Company and Members shall clarify their respective responsibilities regarding shipping, returns, duties, and other matters to prevent misunderstandings and disputes.